Word Count: 691 Date: Wed, 14 Jan 2009 10:38 AM
Jewelry Repair For Sellers And Buyers
Jewelry repair is an important topic to both sellers and buyers. Each of these parties should be aware of specific issues when considering this top.
From The Seller's Point of View
Jewelry repair goes hand in hand with selling jewelry especially if you make and sell your own jewelry. In fact, many jewelry shops earn a steady income from jewelry repair and for this reason, have qualified persons who can handle it on the staff. Apart from being a service that must be offered if a jewelry business is to thrive, jewelry repair can be a good way to maintain customer relations for repeat sales. Most shops that guarantee the quality of their jewelry must agree to carry out any repairs that might occur within a particular time from the date of the sale, free of charge.
Jewelry repair training courses are popular as they include both theoretical and practical content, integrating several skills and techniques used in the trade. There are special tools available for jewelry repair. Good lighting and a jeweler's magnifying glass go without saying since jewelry repair involves concentration on the work at hand with minimized strain on the eye. A small stock of extra stones, chains, links, clasps can also be kept for emergencies. Most shops carry out simple repairs quickly on the spot and satisfy the customer.
The Most Often Required Jewelry Repair
One buys jewelry with the hope that it will last forever. With most jewelry repair, it is usually a simple clasp that needs fixing or gluing back a loose stone. Other jewelry repair jobs could be stone replacements, mounting the jewelry in a different setting, soldering broken chains, fixing broken bracelets, restringing a pearl chain that has become dismantled, re-hooking earrings and so on.
Many jewelers will even carry out this kind of jewelry repair at discounted prices or free of cost depending on the customer. Most jewelry sellers offer well-crafted pieces to their customers. However there are times when a repair becomes necessary either by accident or through the customer's carelessness. In some cases, it could be the jeweler's fault. Whatever the reason, the jewelry seller must offer to repair the damaged item. It is common for people who are fond of jewelry to acquire it from different sources and then look for a local jewelry shop that can help with the jewelry repair when required.
Pricing Jewelry Repair
It can be a delicate affair to price jewelry repair. Ideally there must be a printed list of jobs with the prices mentioned against each to offer to the customer rather than randomly quoting something on the spur of the moment. One of the advantages to this is you can tell your customer upfront about how much the job will cost. There are customers who will simply take it for granted that the service will be performed at no charge.
Pricing jewelry repair usually takes into account the time involved, materials used and labor costs, in addition to the type of repair. Of course if there is a guarantee of free repair, cost does not come into it. If the customer is one who buys regularly and frequently, there might be special considerations from them.
From The Customer's Point Of View
It is important to go to a reputed jewelry repair shop, especially one that does not outsource the job to someone else. When you hand over your jewelry for repair, there must be a system of recording all the details like descriptions, what repair needs to be carried out, sketches of the item and so on.
The jeweler must be in a position to explain what can be done so that you have an idea about how the jewelry item will appear after the repair has been carried out. Many good jewelers will allow you to watch while they do the job and hand it over to you once done. While receiving the repaired item, you must ensure that you are receiving the correct piece.
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