Communication Subcategories
Communication Articles
It can be difficult to separate facts from opinions and feelings when a conversation is emotionally charged. Putting the facts on the table at the start of a conversation provides a safe and non-accusing point from which the conversation can proceed. This article shows how a manager uses facts to hold an employee accountable for his behaviour.
Thu, 20 Nov 2008: The Importance of Active Listening to Develop School Strategic Plans
Good communication means good listening. If schools wish to consult with stakeholders in the course of their strategic planning, or for any other reason, then school personnel must know how to listen.
Wed, 19 Nov 2008: Handle Really Difficult Conversations: How to Talk Safely About Attitudes And Relationships
Conversations about performance can be difficult, but when you need to speak up about attitudes or relationships you need to plan very carefully before you say anything. You may find that the problem has been caused by your own behaviour.
Wed, 19 Nov 2008: Why You May Want To Swap Your Mobile Phone For A Two Way Radio
A look at why some companies should consider swapping their company mobile phones to two way radios for higher efficiency and cheaper overheads.
Wed, 19 Nov 2008: Three Ways to Make Communication Safe So People Will Talk To You
When you think you have the facts, that you know who is to blame and you know why, you make it very difficult for others to speak up. As a result, you may never get to the bottom of problems. Here are three ways to make conversations safe so you find out what is going on.
Wed, 19 Nov 2008: 10 Things You Can Do To Boost Attendance at Your Next Conference
Everybody likes something for nothing, but most business people have become spoiled by attending meetings and conferences on the company's dime. Below are 10 approaches that have found success, under a variety of economic conditions, at putting attendees in their place - at your meeting.
Tue, 18 Nov 2008: The Humble Ink Cartridge And It's Huge Role In Life
A look at how the humble ink cartridge has helped move industry on with it's transportation of ideas between people and how there is no substitute for a printed book.
Sat, 15 Nov 2008: Five Ways to Encourage Strategic Thinking
You cannot be strategic if you do not allow time to think. This article suggests five things school leaders can do to ensure staff and the school board are thinking strategically
Fri, 14 Nov 2008: Choose the Best Windows Mobile Phone Systems for Your Business
Aquilonis was formed by highly experienced IT professionals having vast experience in Mobile and Telecom industry especially related to software development.
The prime objective of the organization is to develop cutting-edge software products for diverse mobile handsets followed by technology specific industry solutions covering wide technology and industry
Sun, 2 Nov 2008: Making penetration testing work
“Lost data official to be charged”… “MI6 photos 'sold on auction site'”… “Discs loss 'entirely avoidable'”… “Fresh benefit data lapse admitted”… “Firm 'broke rules' over data loss”… “More firms 'admit disc failings'”…
Sat, 1 Nov 2008: How to Resolve Communication Problems with Colleagues so You Work Together More Effectively
Sometimes you have to step back from relationships with colleagues and take time to sort out communication problem before you can work effectively together. It means slowing down now so you can go faster in the future.
Sat, 1 Nov 2008: Speak Up: Confront Difficult Conversations and Improve Communication
Learn how to speak up about things that trouble you. If you do not, problems continue unresolved, communication suffers and as you become more stressed about the situation, the relationship deteriorates.
Sat, 1 Nov 2008: Improve Your Communication: Do Not Use Politeness When Honesty Would Be Better
We often use politeness to smooth over tricky interactions with others. We forget that it interferes with effective communication and destroys honesty, openness and trust in our relationships.
Sat, 1 Nov 2008: Three Ideas That Will Get You Started When You Have to Hold a Difficult Conversation
It is easy to talk when the topic is not sensitive, when the other person is not defensive and when you are not feeling threatened. The three ideas in this article will help you plan difficult conversations so you can step up to them with confidence.
Fri, 31 Oct 2008: How Small Businesses Are Saving Money With VoIP
The nation's small businesses are always looking for cost-effective ways to manage their operations. Many of these organizations are abandoning traditional office phone systems in favor of small business VoIP networks.
Thu, 30 Oct 2008: Choose the Right Initial Audience and Craft an Appealing Message for It
Marketers make the mistake of looking for the broadest possible audience and message. This article argues that picking the most influential and easy-to-influence audience and message is a better approach.
Thu, 30 Oct 2008: If You are Scared of Confrontation, Hold Conversations Sooner
The thought of confrontation is scary for most people so we often delay holding difficult conversations. Unfortunately, the longer a conversation is delayed, the more difficult and confrontational it is likely to be.
Wed, 29 Oct 2008: When You are Appraising Performance Get the Facts Right
Of the many difficult conversations that managers face, reviewing performance with an employee should be fairly straight forward. But as every manager knows, that is not the case. Performance appraisal goes off the rails when the facts of the matter are not handled correctly.
Thu, 23 Oct 2008: In Performance Appraisal, it is the Quality of the Conversation that Counts
Many organisations have detailed processes and documentation for managers to use when they carry out appraisal interviews. Often it is computerized. It looks elegant and efficient. But development of people takes more than paperwork and software. It is the quality of the conversations between manager and employee that makes all the difference.
Thu, 23 Oct 2008: Better Listening Leads to Better Performance Reviews
When managers hold performance reviews, they tend to talk more than they listen. They say employees gain by sharing in their experience and views. But listening to what employees have to say contributes to their personal development as well as virtually guaranteeing commitment to better solutions.
Sat, 18 Oct 2008: Four Steps for Handling Poor Performance Effectively
When people do not perform to the standard expected of them, managers often hold back in tackling the problem. They ignore it, hoping it will go away. Then they drop hints about the need to improve. Finally, in desperation, they impose disciplinary action. There is a better way. Learn how to hold performance reviews effectively and resolve performance problems using these four steps.
Thu, 16 Oct 2008: The Advantages of the Asterisk Phone System for Businesses
The day has come in which Asterisk-driven systems have become available for the technological savvy business. Being that the telephone and the internet have become very important for any business, it was just a matter of time before the two found themselves joined together in a lifelong union.
Thu, 9 Oct 2008: How to Get People at Your Table Talking
Have you ever gone to a workshop or event where the attendees were all sitting tables of about six or eight and where no one was talking to one another? There's that awkward silence before the session begins and no one knows what to say. If you find yourself in such a situation, here are some suggestions that may help you to get everyone at the table talking and bring them together.
Thu, 2 Oct 2008: Get Top Results When You Crank Up the "Direct" in Your Direct Mail
Direct mail promotions are designed to be one-to-one communication vehicles. Sometimes the "direct" portion drops off the map, and we end up producing unplaced promotional brand ads in an envelope. To boost returns from your direct mail program, make sure the "Direct" gets full attention.
Wed, 24 Sep 2008: Communicating Online And The World Of Email
Communication these days is all too often via the 2D method of email and text messages (also blogs and chat). While not ideal, they provide a quick and easy way to connect and keep in touch but be careful what you say and how you say it.
You might think you know what you've said, but have you?
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