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MLM Training: How Your Facial Expression Can Win Over Or Turn Off Prospects
Successful communication with MLM business prospects is more than just what you say. In the course of training thousands in his MLM downline, the author discovered several qualities that make prospects respond positively. This article describes what works best.
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Ever wonder what you look like from someone else's perspective? It really is an interesting thing to ponder.
On several occasions, while doing MLM training with others in my network marketing business (specifically communication training), I've had to show them with a mirror what their face looks like.
The very second they see themselves in the mirror, they immediately CHANGE THEIR FACIAL EXPRESSION. What do they change it to? The way they think they look to their MLM business prospects. Very often, how they look versus how they think they look is very different.
If you're one of those who love to people watch, the funniest people-watching situation is when you can sit near a mirror and watch people look at themselves. It certainly would have made a great Candid Camera skit.
The reason I bring this up is because there is a group of characteristics an MLM business professional must possess, in order to truly have success with speaking to prospects.
I call these characteristics the 10 Communication Qualities. Once you're fully knowledgeable about these qualities and have the proper and correct MLM training to learn them, you will be amazed at how much smoother your conversations with prospects will go.
The third quality on my list is to "have a sincere, friendly facial expression."
This third quality means that when you're talking with your prospect, have comfortable eye contact with a sincere, friendly facial expression.
If you are familiar with the other Communication Qualities, this should make completely logical sense to you. See, if you are truly interested in your prospect (1st quality) and you're not distracted by anything in the environment (2nd quality), this also includes not being distracted by what's going on INSIDE OF YOU. Therefore, because you are just simply interested in your prospect, you can't help but have a sincere, friendly facial expression.
Oh sure, as your prospect talks, your facial expression will change slightly based on what they're telling you, but it will always revert back to SINCERE and FRIENDLY.
What stops a person from having this desired facial expression?
The number one reason is fear. As the distributor talks with their prospect, they're fearful of how the prospect will react to their MLM business. So their face (if they were to look in a mirror) would have the look of fear or concern. This concerned or worried look is describing what is going on in their head! Your facial expression expresses what you're thinking.
The second thing that stops a person from having this desired facial expression, is that they've been given some lame advice about mirroring and matching every move their prospect makes. Or the advice that they should always maintain eye contact, and they take this to an extreme and end up boring holes through their prospect, which intimidates the prospect.
And I should add that you should keep a friendly facial expression even when you're on the phone; calling prospects. Even though they can't see you, your expression carries through your voice and the words you say. Just be comfortable with your prospect and maintain comfortable eye contact with a sincere, friendly facial expression.
Much respect and admiration,
Tim Sales
For more in-depth information on this topic study Lecture 3 of Brilliant Communicator.
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I love trainings because this is the only way of making a network or a team in Multi level marketing. Positive mind creates a positive facial expression. Remember that there's always hope in life.
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