Word Count: 1072 Date: Fri, 7 Aug 2009 4:19 AM
Creating Effective Email Marketing Campaigns
Email marketing can be a very effective tool in your marketing arsenal. It is cost effective
and will often produce a greater ROI than your traditional marketing channels. This is
because with email marketing, you are in total control. You decide what gets said, when it
gets said, and to whom it gets said. Then, you can track everything down to the smallest
detail. By having total control, with lots of information at your fingertips, you can
constantly refine your tactics to become an even better email marketer.
For those who are just starting out with email marketing and don't yet have past email
marketing campaigns to rely on for information and guidance, there is a tried, tested and
true formula you can follow.
This three-part formula works really well for retailers/e-tailers, but can be applied to any
industry.
Part 1: Who Are You? What's Happening? Start The Conversation...
The first part of your email should be about you. Obviously, your recipients will already
know who you are, since they gave you permission to contact them, so this may sound a
bit redundant. But, think of this as the "Hi, how are you?" part of the email. In this first
section of your email marketing campaign, you are really starting the conversation. You
don't want to just slap someone in the face with your offer. You've got to work your way
into that. So, instead, you can start off by telling them something exciting that has
happened at your organization, something new you are releasing, an award you received,
some recent media coverage, or anything else you can think of.
You definitely don't want this section to be too long and you do want to try to make it
captivating. If you're opening line is "we recently painted the walls a new shade of blue
and watched it dry for the past 3 days" then you probably need to give it some more
thought. Try to imagine that a friend came up to you and asked "What's new at work?"
The first two things that pop into your head are probably good candidates for this first
section of your email marketing campaign.
Part 2: What Are You Offering? What Are You Promoting?
Now it's time for what you, as the business owner or marketing manager, probably deem
the most important part of the message. In this second section you should present your
readers with the specific 'offer' or 'promotion' you are featuring in this email marketing
campaign.
It is best to only pick one or two things to promote or offer in each email. All too often
people get excited about creating their email marketing campaigns and cram a ton of
offers into each email. The end result of this is that it dilutes the amount of focus each
specific offer gets. You are much better off exercising some self-restraint, picking just
one or two things to focus on, and only including those. Remember, you can always save
the other offers for future email marketing campaigns.
Once you've picked what you are going to offer or promote in your email marketing
campaign, be sure to write some compelling ad copy. Remember to think of your audience
as you write this text. Think about how they will use the product or service you are
promoting. It is often best to be 'solution focused' as opposed to 'feature focused'. This
means your text should answer the question of how this product/service will benefit your
reader, as opposed to the core features of the product/service. It is fine to include some
features, but focusing on how it will benefit your reader will make it a lot more captivating
and lead to a greater ROI for your email marketing campaign.
Part 3: What Do You Want Them To Do Next?
This is an important part of your email marketing campaign, although often times it goes
overlooked. You may think this is implied or totally obvious, but explicitly telling your email
marketing recipient what you want them to do next will lead to much higher conversions.
Do you want your reader to click a link to buy something on your website?
Do you want your reader to reply back to you and request more information?
Do you want your reader to phone you to discuss the offer?
It is important to know exactly what your end-goal is otherwise you can't measure the
success properly.
Once you know what it is you want to achieve, then you can make sure you place it
explicitly in your email. For example, if you want people to go to your website, put a big
button or link that brings them to your site. (Tip: Don't just link people to the homepage
of your website, link them to a page related to your offer, ideally where they can make a
purchase online.) If you want to get people calling you, put your phone number in big bold
letters and tell people right in the email to call you. This is known as a 'call to action' and
while you may think it is the logical next step for your reader, by doing a little hand-
holding you will get a better response.
By including these 3 parts in your email, your email marketing efforts will get off to a great
start. Of course, as you gain more experience you will be able to modify your emails to
better suit your specific audience. But, even as you move forward with your email
marketing, if you keep these three parts in mind, you will put yourself in the best position
to achieve great success.
About the Author
Robert Burko is President of Elite Email, the first-class email marketing solution trusted by businesses
around the globe. Now it's easy to design, send and track professional email marketing
campaigns with easy-to-use tools that require no technical skills. Try the complete email marketing program today
for free.
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