http://www.content4reprint.com/profile/heartharmony-3165.xml Articles at Content for Reprint en-us http://www.content4reprint.com/business/customer-service/customer-service-consistency-the-holy-grail-of-customer-service.htm http://www.content4reprint.com/business/customer-service/customer-service-consistency-the-holy-grail-of-customer-service.htm Fri, 27 Feb 2009 22:25:53 +0000 Many businesses leap into customer service with great gusto - putting all of their employees through expensive (and usually boring) training sessions on customer service. The only problem is the changes are not sustained and pretty soon everyone is back to their old ways. Getting consistency of customer service can be as hard as finding the Holy Grail. http://www.content4reprint.com/business/advertising/customer-referral-systems-turning-great-customers-into-raving-fans.htm http://www.content4reprint.com/business/advertising/customer-referral-systems-turning-great-customers-into-raving-fans.htm Thu, 26 Feb 2009 03:49:09 +0000 Assuming you have a fabulous product or service, how do you go about turning great customers into raving fans? In this article I draw on psychology to help you learn a bit more about how people tick, and what you can do to make it easy for people to send business your way. http://www.content4reprint.com/business/customer-service/how-do-you-show-your-clients-you-love-them.htm http://www.content4reprint.com/business/customer-service/how-do-you-show-your-clients-you-love-them.htm Fri, 20 Feb 2009 08:22:49 +0000 Are you in a long term relationship with your customers or a one night stand? If you want to build a lasting relationship you need to know what makes people feel valued and special - and how to build that into your business processes. In this article we look at how you can apply the skills you have learnt in your personal relationships into a business setting. http://www.content4reprint.com/writing/what-makes-a-great-business-letter.htm http://www.content4reprint.com/writing/what-makes-a-great-business-letter.htm Fri, 20 Feb 2009 01:26:36 +0000 Business and writing letters go hand in hand. But so many companies just dash off a quick letter and wonder why they don't get results. In this week's article I give you 20 things to think about before you stamp that envelope. http://www.content4reprint.com/business/do-you-know-how-to-attract-your-ideal-customer.htm http://www.content4reprint.com/business/do-you-know-how-to-attract-your-ideal-customer.htm Thu, 12 Feb 2009 06:38:05 +0000 Do you go hunting for customers, working on "bagging" a big one? What if I told you that it was no longer necessary. That you can attract your ideal customers to you in a way that they are keen and eager to buy without effort on your part. In this article we look at the lessons from online dating sites and how you can apply them to attract your ideal customers. http://www.content4reprint.com/business/writing-fact-sheets-for-your-business.htm http://www.content4reprint.com/business/writing-fact-sheets-for-your-business.htm Tue, 10 Feb 2009 18:22:49 +0000 Fact sheets are a great strategy to boost your business and share your expertise. It is like distilling the wisdom of your top salesperson so everyone benefits. But how do you write them? In this article I give you my top 10 tips to write fact sheets for your business. http://www.content4reprint.com/marketing/crafting-your-usp-its-not-what-you-do-its-how-you-do-it.htm http://www.content4reprint.com/marketing/crafting-your-usp-its-not-what-you-do-its-how-you-do-it.htm Fri, 16 Jan 2009 21:37:51 +0000 When writing your USP ignore the things and focus on how you make your customers feel.That is what makes you truly unique! http://www.content4reprint.com/business/10-business-growth-jobs-to-do-in-a-summer-slow-down-period.htm http://www.content4reprint.com/business/10-business-growth-jobs-to-do-in-a-summer-slow-down-period.htm Fri, 16 Jan 2009 09:30:07 +0000 Summer is often the slowest time for businesses. But with a bit of planning it can be the foundation for a profitable rest of the year. http://www.content4reprint.com/business/why-keywords-are-critical-for-your-website-and-business.htm http://www.content4reprint.com/business/why-keywords-are-critical-for-your-website-and-business.htm Fri, 16 Jan 2009 08:54:02 +0000 In this article learn what are keywords, do you have any and how you get the right ones. http://www.content4reprint.com/business/small-business-branding-the-power-of-integration.htm http://www.content4reprint.com/business/small-business-branding-the-power-of-integration.htm Fri, 16 Jan 2009 03:50:28 +0000 Small business branding is more than just a funky logo - it is everything from your words, sounds, decor and a whole lot more. In this article learn how to integrate your small business branding.