Most businesses are aware of the importance of team building, but few know how to use it in a way that keeps productivity high, and conflict low. Too often managers assume how a team should operate wi..

Imagine walking into a hotel where every employee smiles at you as though you were the most valued customer on earth. Where every question or request you pose is answered with an assuring "It would be..

When someone makes the difficult look easy, we tend to label him or her "a natural." President Barack Obama is no exception.             &n..

It is no secret that presentation skills play an integral part in professional life. Whether presenting to the board, pitching to a client or making your point in a team meeting, speaking with confide..

Everything comes to him who waits -- among other things, death.--Francis Herbert BradleyMost of what people will tell you about promoting a new business book is a lot of nonsense. How do I know that? ..

A good storyteller is a person who has a good memoryand hopes other people don't.--Irvin Shrewsbury CobbLet me share with you what I've learned about what to do and not to do on a book tour by sharing..

Put it before them briefly so they will read it, clearly so they will appreciate it, picturesquely so they will remember it and above all accurately so they will be guided by its light.--Joseph Pulitz..

Creating memorable messages is utilizing effective communication to move people to act. Memorable messages are the cornerstone of effective marketing messages, whether they are TV commercials, market..

The only way to get better at something is to do it. Taking a speech or business communication class will force you to make presentations to audiences of people you don't know.Speaking to groups of pe..

Voice over IP telephone services are revolutionising how the world communicates, individuals, and businesses are embracing the capabilities and harnessing the power of the internet. Despite voice over..

Voice over IP (VOIP) is one of the greatest things to come out of the internet. Although not a new concept, since scientists realised its potential back in the 70s, it has really only become popular w..

The degree of how effective a presentation is lies with the presenter and not with the all singing all dancing presentation enhancing technology available today. You could have the very best PowerPoi..

These days consumers are definitely feeling the pinch of escalating prices. From the gas pump to the grocery market, costs are leaping higher. But the phone bill is an area where smart folks can still..

The method by which communications are dealt with and messages are exchanged within the business is crucial to the efficiency of the organisation.If communication is faulty, late, and unclear or offic..

I recently received an email from a friend that made me think about how important accuracy is when communicating on a digital sign and how difficult it can be to attain.The email said in part:"I cdnuo..

If you remember the days of Atari and "Pong," you probably also remember the personal computer's first sound: beep. Yes, you are correct, in the early stages of computing, computers were only able to..