When starting your home based business did you make the major mistake of hiring a family member to work with you? Rarely this will work out well, but the barren truth is that it seldom is the right th..

You, as a home based business entrepreneur generally start out prepared with a business plan, plenty of capital, knowledge of the product or service she or he is selling, a good web site, a marketing ..

As business owners, we all want to have a successful sales experience with our customers. But sometimes we tend to sabotage that effort, because we try too hard to sell (both on our website and in pe..

Let's face it - organisations either accept that change is a good thing or they die!!!I know that's a little heavy but it is so true.I must admit that I am amazed and astonished atthe amount of anti-c..

You may not have thought of it this way, but the telephone is just another sales counter. The customer at the other end of the phone is just like the customer at the counter, with one big exception: T..