I can say with confidence that the art of active listening is an unappreciated and underused activity in many organizations. And I know most CEOs know this. So how about taking a proactive approach to..

If as a school we want to develop relationships with stakeholders that encourage genuine input to the schools strategic direction we, first, have to learn to listen.When another person speaks, we are ..

"I hate having to compete with the TV or computer for my husband 's attention. He used to be such a wonderful listener. I feel like I'm not important enough to him anymore." ~Jennifer &..

Business leaders generally don't 'do' anything. It's true.They don't work on the factory conveyor belt, they don't write the sales copy, they don't service the computers. What leaders do do is talk fo..

The ability to both give and receive candid performance feedback is critical in highly dynamic, fast-moving organizations. "Too-nice bosses often make workplace worse" is the title of Jared Sandbergâ€..

How customers view you or your products is garnered by a framework of assumptions, stories and images in their minds.If you really want to influence someone, your first task is to understand how they ..

The first step in receiving another’s message is your presence, both mentally and in your actions.Presence influences as well as words. Intense relaxed attention focused on another literally pulls t..

How do you prove to a speaker that you are really listening to what they are saying?When we speak with someone, the actual words we choose convey part of the meaning, but only part. Much of the meanin..

It is very important to possess effective listening skills in every aspect of life in order to be able to send your message out. The ability to listen at work, at home, and in social situations is as..

Writing articles for internet distribution is a popular and effective means of marketing your business. Articles are an excellent way to let others learn about your expertise, while providing valuable..